3.0 Freeze Bill Segments

Reference: Manage Loan Charges Process Model - Page 1 for the associated business process diagram.

Group:

•	Freeze Bill Segment

•	Batch Billing

Actor/Role: CC&B

Description: The Bill Segments and associated Financial Transaction are frozen in CC&B. The Bill Freeze Option on the Installation Options controls when a Service Agreement's balance and General Ledger is affected by the Bill Segment and must be configured to meet the organization's accounting practices.

•	Manual Process: This is initiated by CSR or Authorized User when he/she requests to Freeze Bill Segments created for the Service Agreement.

•	Automated Process: This is a component of batch billing process and gets executed as a part of scheduled batch billing process that runs periodically. Functionality is the same as described in Manual process.

Available Algorithms

•	BSFZ-Empty - Bill Segment freeze/cancel sample algorithm.

Process Names

•

Billing

Entities to Configure

•	Installation Options - Bill Freeze Options

•	Customer Class

•

SA Type